CyberCall – May 11th, 2020

In this video, Andrew Morgan, Gary Pika, Kyle Hansloven, and Wes Spencer discuss the evolving challenges and solutions in cybersecurity, particularly focusing on vulnerability management and incident response playbooks. They highlight the importance of preparedness, sharing insights on sales culture, security practices, and lessons learned from incidents like the Zoom credential stuffing case. The conversation aims to equip MSPs with strategies to enhance their cybersecurity offerings and better protect their clients.

• The importance of having a sales culture and security culture in MSPs to drive business success during challenging times.
• The significance of incident response playbooks to guide actions during cybersecurity incidents and the need for preparation and sharing of experiences to improve collective security practices.
• The emerging challenges in vulnerability management due to the increase in vulnerability data and the need for MSPs to adapt their services to include comprehensive vulnerability management.