In this video, Gary, Ryan, and Wes discuss the importance of business planning and cybersecurity maturity for MSPs as they head into 2021. They emphasize the need for MSPs to shift focus from just tools to building capabilities through people, process, and technology to better protect their clients. The conversation also highlights the necessity of having proactive roles and a well-thought-out plan to achieve operational maturity and maintain client relationships in an evolving cybersecurity landscape.
The importance of business planning for MSPs, focusing on sales, financial, and operational maturity plans.
The need for MSPs to prioritize cybersecurity capabilities over simply acquiring new tools.
The significance of understanding and managing existing tools and processes effectively before adding new technologies.
