Two MSPs share how they built their security practice into their support offering

In this video, Keith Bartol of DKB Innovative and Miles Keogh of Spade discuss the significance of integrating security into managed service provider offerings. They explore the challenges and solutions in creating a security-first culture, emphasizing the need for MSPs to treat themselves as their first client to ensure robust security practices. Throughout the conversation, they share insights on operationalizing security, overcoming sales objections, and the evolving landscape of cybersecurity in the MSP industry.

• The importance of integrating security practices within MSPs and ensuring clients understand the significance of cybersecurity.
• The role of tools and technology in creating a comprehensive security program, emphasizing the need for proper evaluation and implementation.
• The necessity of establishing a security culture within an organization and ensuring that security is part of the company’s DNA and operations.