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1:00 PM - 4:59 PM PST (4 HOURS)

From Prompt to Process: Building AI Workflows with n8n

AI automation is quickly moving from novelty to necessity, but most MSPs are still trying to figure out how to turn AI into practical, repeatable workflows that save time, reduce manual effort, and create real business value.

In this hands-on lab, attendees will learn how to set up n8n, an open-source workflow automation platform, and use it to build AI-powered workflows that can support security, service delivery, operations, and client communication. We’ll walk through the core components of n8n, how to connect common tools and data sources, and how to safely incorporate AI into automated processes without creating chaos.

Participants will build and test real workflows, explore how to trigger automations from events or inputs, connect AI models into decision points, and structure outputs that can be used by technicians, account managers, or leadership teams.

Attendees will walk away with a working understanding of how to use n8n to design AI workflows, automate repetitive tasks, and create practical use cases for their MSP, including ticket enrichment, client reporting, security alert triage, research summaries, and internal process automation.

This lab is ideal for MSP owners, operators, service managers, vCIOs, vCISOs, and technical leaders who want to move beyond AI theory and start building workflows they can actually use.

Speakers

John Strand

John Strand

Owner

BHIS