Shadow AI is Already Inside Your Clients' Businesses…Now What?

Shadow AI has quickly become the primary emerging data-leakage vector for organizations, driven by unmanaged data movement and privacy exposures that outpace traditional security frameworks. Yet most MSPs still aren't having a governance conversation with their clients — they're reacting to breaches rather than preventing them. In this session, Paul Redding, NinjaOne's Head of MSP Partnerships, walks through the current state of AI governance and compliance for MSPs, outlines how to start the shadow AI conversation with clients before it becomes an incident, and shares how to turn governance and compliance into a new managed service line.