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The CyberCall

ConnectWise Cert Signing Security Concerns – the Real Story

06/16/2025
Code Signing Certificates & the ConnectWise Incident: What MSPs Need to Know The recent ConnectWise code signing certificate rotation was more than a one-off event—it was a wake-up call for Managed Service Providers. Though the immediate threat has passed, the incident revealed vulnerabilities that every MSP should understand and prepare for. In this blog post, we break down what code signing certificates are, what went wrong during the ConnectWise event, and how MSPs were impacted. More importantly, we explore the key takeaways that can strengthen your security posture moving forward—from patch management and whitelisting practices to incident response planning and MFA enforcement. We also look at how ConnectWise is responding by improving its code signing processes, enhancing threat detection, and refining internal controls—lessons that all MSPs can learn from. In an industry where trust and uptime are everything, the ability to respond swiftly, communicate clearly, and proactively secure your infrastructure is no longer optional. This post offers practical insights to help MSPs stay ahead of the next disruption.
Andrew Morgan