In this video, Gary Pica and Wes Spencer discuss the critical importance of having incident response plans and cyber insurance for MSP clients, emphasizing that it’s not a matter of if but when a cyber incident will occur. They dive into the roles and communication strategies necessary during an incident, highlighting the need for clearly defined responsibilities and effective communication channels. The conversation also touches on the importance of vendor due diligence and the pitfalls of focusing too heavily on tools rather than processes and people.
The webinar emphasizes the importance of having a clear incident response plan and understanding roles and responsibilities before an incident occurs.
The discussion highlights the need for MSPs to have conversations with their clients about cyber insurance and incident response plans, which are crucial for managing cyber threats effectively.
The conversation stresses the balance between technology and process, emphasizing that tools alone are not sufficient without the proper processes and people in place.
