MSPs, are you ready for a SaaS security reality check? The digital landscape is constantly evolving, and nowhere is that more apparent than in Software as a Service (SaaS). To stay ahead, it’s essential to understand the threats your clients face. The latest SaaS Alerts report delivers a critical snapshot of today’s most pressing vulnerabilities. On a recent CyberCall, SaaS Alerts CEO Chip broke down what MSPs need to know—and do now—to secure their clients. One of the most concerning trends is the persistence of token hijacking, especially through AI-enhanced phishing attacks. Even with MFA, attackers are slipping through by exploiting browser-based tokens, granting them broad access to SaaS ecosystems. Account behavior analysis (ABA) has emerged as one of the most effective tools for rapid detection of compromised accounts.
Phishing remains a constant threat, especially with the rise of phishing-as-a-service platforms. MSPs must make user education a core offering, using regular, relevant training and simulations to keep clients sharp. Another issue is the explosion of SaaS apps among SMB clients—most don’t know what they’re using, let alone securing. MSPs should integrate tools that correlate user behavior across platforms and flag anomalies. File sharing also presents growing risks. Without expiration dates or visibility into orphaned links and inactive guest accounts, sensitive data may be widely and unknowingly exposed. Even older tools like VPNs remain problematic, often used by attackers to maintain persistent access. Geofencing helps, but it’s no silver bullet.
Looking ahead, the rapid rise of AI-driven SaaS tools means attack surfaces are only growing. MSPs must reevaluate their SaaS security stacks, perform regular audits, and educate clients on the dangers of compromised accounts and unregulated app usage. They must also refine their incident response plans to ensure fast action and clear communication when something goes wrong. The SaaS threat landscape is complex, but with the right tools, training, and strategy, MSPs can stay ahead and protect what matters most.
